Last updated: November 19, 2025

1. Introduction

This Privacy Policy explains how Al Muhairy Trading (“we”, “our”, “us”) collects, uses, and protects personal information through our website almuhairytrading.com.

By using our Website, you consent to this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

  • Personal identification information (name, email, phone, address).
  • Payment information (processed securely by third-party payment gateways).
  • Technical and usage data from cookies and analytics tools.

3. Credit/Debit Card Information – Mandatory UAE Statement

As required by UAE eCommerce and payment regulations:

  • All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
  • almuhairytrading.com will not pass any debit/credit card details to third parties.

All payment card details are processed through secure, PCI-compliant payment service providers.

4. Data Privacy & Security Disclaimer

  • almuhairytrading.com takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, almuhairytrading.com cannot guarantee the security of any information that is disclosed online.

While we apply industry-standard protection measures, no online platform can guarantee absolute security.

5. Use of Personal Data

We use personal information for:

  • Order processing and delivery
  • Customer communication
  • Website improvement and analytics
  • Compliance with UAE legal obligations

6. Third-Party Links Disclaimer

  • almuhairytrading.com is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties, different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information they collect.

7. Cookies & Tracking Tools

Our Website uses cookies and tracking technologies to improve user experience, analyze performance, and support essential website functionality.

We use the following tools:

  • Google Analytics
  • Google Tag Manager
  • Microsoft Clarity (heatmap, session recording & behavior analysis tool)
  • Other heatmap/session tools if required in the future

These tools may collect:

  • Device and browser information
  • IP address (anonymized or masked when possible)
  • Pages visited, scroll depth, clicks, and interaction data
  • Session behavior recordings
  • Technical and usage metrics

You can disable cookies through your browser settings at any time.

If we enable personalized advertising in the future, the Cookie Policy will be updated and proper consent will be required.

8. Data Sharing

We do not sell, rent, or trade personal data.
We may share limited data with:

  • Payment gateway providers
  • Delivery partners
  • Technical and analytics service providers, including Microsoft Clarity, strictly for performance analysis and website improvement

All third parties are bound by confidentiality and data protection requirements.

9. Data Retention

We store personal data only as long as required for business, legal, or operational purposes.

10. Your Rights

You may request:

  • Access to your data
  • Correction of inaccurate information
  • Deletion where applicable
  • Withdrawal from marketing communications

Contact: dunlop@almuhairytrading.com

11. Policy Updates

  • The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers are encouraged to frequently visit these sections to stay updated. Modifications will be effective on the day they are posted.

12. Contact Information

For any privacy-related inquiries:
📧 dunlop@almuhairytrading.com
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