Customer Service Manager

Responsibilities

Monitor patient’s condition and assess their needs to provide the best possible care and advice
Observe and interpret patient’s symptoms and communicate them to physicians
Collaborate with physicians and nurses to devise individualized care plans for patients
Perform routine procedures (blood pressure measurements, administering injections etc.) and fill in patients’ charts
Adjust and administer patient’s medication and provide treatments according to physician’s orders
Inspect the facilities and act to maintain excellent hygiene and safety (decontaminating equipment, sanitizing surfaces, preparing beds etc.)
Provide instant medical care in emergencies
Assist surgeons during operations
Supervise and train LPNs and nursing assistants
Foster a supportive and compassionate environment to care for patients and their families
Expand knowledge and capabilities by attending educational workshops, conferences etc.

Proven experience as a registered nurse
Excellent knowledge of nursing care methods and procedures
Excellent knowledge of emergency care
In-depth knowledge of health and safety guidelines and procedures (sanitation, decontamination etc.) and willingness to follow them at all times
A team player with excellent communication and interpersonal skills
Responsible and compassionate
Outstanding organizational and multi-tasking skills
Patient with excellent problem-solving skills
BSc or other diploma from a nursing program
Valid nursing license